What time is check-in and check-out?
Check-in is from 3pm and check-out is by 10am. If you need to arrive later in the evening that is no problem at all — self check-in means there is nobody you need to meet.
How do I get into the property?
Every house has a lockbox for flexible self check-in. Your code is sent to you 24 hours before arrival. You will have full access to the whole property for the length of your stay.
Is there an online check-in?
Yes. All guests complete a short online check-in form before arrival. This covers ID verification and a £250 refundable security deposit hold.
Can I bring my dog?
Yes — pets are welcome at all four houses. There is an additional fee of £30 per stay to cover the extra cleaning.
What are the parking arrangements?
- Brampton Terrace — free on-street parking directly outside.
- Chatsworth Terrace — free on-street parking directly outside.
- Tapton View — free off-road parking for two vehicles, plus on-street parking outside.
- City Oaks — free off-road parking for two cars, plus on-street parking covered by CCTV.
How fast is the wifi?
All four houses have high-speed Virgin Media wifi throughout, running between 206 and 268 Mbps. It handles video calls and streaming without trouble, and every house has a dedicated desk.
What is provided in the kitchen?
Every kitchen is fully equipped: oven, hob, microwave, fridge-freezer, kettle, toaster and a washing machine. Tapton View and City Oaks also have an iron and ironing board. Dining tables seat four at the Chesterfield houses and six at City Oaks.
What is the cancellation policy?
We operate a firm cancellation policy. If your plans are uncertain, or you are booking on behalf of an insurer or employer, get in touch before booking and we will talk it through.
What are the house rules?
- No parties.
- Quiet time from 10pm to 8am.
- No smoking or vaping inside.
- Please report any damages.
What do I need to do before I check out?
- Clean all dirty dishes.
- Place all rubbish in the bins.
- Turn off all lights.
- Lock the windows and doors.
Who do I contact in an emergency?
Call Natalie on 07414 214342. We aim to respond to all messages within an hour.
Do you take longer bookings and company bookings?
Yes. Monthly stays, contractor teams, relocations and insurance placements are a large part of what we do. These usually need a conversation and a quote, so please send an enquiry rather than booking online.
The houses at a glance
| House | Location | Sleeps | Bedrooms | Bathrooms | Parking |
|---|---|---|---|---|---|
| Brampton Terrace | Chesterfield S40 | 6 | 2 | 1 bathroom | Free on-street parking outside |
| Chatsworth Terrace | Chesterfield S40 | 6 | 2 | 1 bathroom | Free on-street parking outside |
| Tapton View | Chesterfield S41 | 6 | 2 | 1 bathroom | Free off-road parking for 2 cars |
| City Oaks | Sheffield S2 | 8 | 3 | 1 bathroom + separate WC | Free off-road parking for 2 cars |
Every house also has: high-speed Virgin Media wifi (206–268 Mbps), a dedicated work desk, a washing machine, a smart TV, fresh linen and towels, and complimentary hand and body wash.
Still not sure?
Call Natalie on 07414 214342 or send an enquiry. We reply within the hour.